Shipping policy
Processing Time
-
Orders are processed within 1–2 business days.
-
You’ll receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Estimates
-
Free shipping on orders over $100.00.
-
Standard shipping (3–7 business days) is calculated at checkout.
-
Express shipping (1–3 business days) available at an additional cost.
Order Tracking
-
A tracking number will be emailed once your package has shipped.
International Shipping
-
Currently, we only ship within United States and Canada.
-
If you’d like us to ship internationally, please contact us at support@hemsandhome.com.
Damages
-
Hems & Home is not responsible for lost or stolen packages once they are marked as delivered.
-
If items arrive damaged, please email support@hemsandhome.com with photos within 48 hours of delivery.